Case Study
Plumber lead capture
A plumbing business automated lead capture from their website and job portal — responding to enquiries faster and reducing lost emergency calls.
Plumbing businessBrowser AutomationBrisbane, AustraliaLive in 3 days
The challenge
Leads from the website and third-party job boards were logged manually. Response times varied, and after-hours enquiries were often missed until the next morning.
What we built
Browser automation monitors lead sources, creates jobs in the dispatch system, sends instant SMS confirmations to customers, and alerts the on-call plumber for emergencies.
Results
- Average response time cut from 4 hours to 12 minutes
- Zero missed after-hours emergency leads
- Owner no longer checks three portals manually
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